Clients

TSI’s clients span many industries, shapes and sizes, ranging from growth-oriented for-profit firms to progressive universities.

Trusted by over 200 corporate and higher education clients

TSI continues to amaze me in their ability to balance scope of work and flexibility and adaptability to the different cultural environments at the university. The quality of the engagement is always top notch regardless of the number of curve balls we throw at them. They are truly strategic partners.

A. Ballinger
CIO – Oregon State University

Customer Reviews

TSI worked with us to complete a strategic technology assessment, which included the difficult task of coordinating and articulating our vision and strategy for new technology. The project was a great success: they ensured that everyone participated in the process, that all voices were heard, and that deliverables were on-time and distributed to all participants for thoughtful feedback. On a day-to-day basis, TSI was enthusiastic and dedicated to our work, always demonstrating that our success is their success. They have acted as key advisors to me and as coaches for the entire project team. We so enjoyed working with the TSI team and hope to continue to do so in the future.

–  Sarah Barr • Senior Director, Analytics and Business Intelligence • The University of Chicago

When Dan Feely and his counterparts at TSI engaged my team at Phonak Hearing Solutions, there was skepticism that they could make a difference.  The company had just gone through a complex ERP transition and there was not a focus on driving efficiency and effectiveness that would improve the customer experience.  We needed to restart growth and do it in a sustainable manner.  Dan and the team engaged, were sensitive to how they approached our teams, and were tough-minded with my leadership team and me around ways we could deliver more effective service at a lower cost.  Our HQ was very pleased with the changes Dan and his team helped us execute as were all of our management team.

I highly encourage executives to engage Dan in an exploratory discussion especially given the pressure we are all under with the pandemic.

Mike Orscheln • Former CEO • Phonak Hearing Systems USA

We had TSI on several different phases: to quickly review our business and initial IT strategy, to streamline our processes and to evaluate and select new enterprise software.  Every time they were on/under budgeted timeline and costs.  They were professional, hardworking, completely objective and helped us in ways that I did not originally anticipate.  I would highly recommend them.

J. Brodsky • Chairman of the Audit Committee and non-executive Chairman of the Board • High Growth Telecommunications Company

As the new CEO, the selection of an ERP system was very important to lay the foundation for future growth.  Bringing on TSI to help us evaluate, select and then negotiate with the chosen ERP provider was a great decision.  Their expertise and methodology allowed the team to feel confident that we were making the right selection and they were instrumental in getting buy-in from the stakeholders.

Barry Fay • CEO • Global Power Supply

The Process Improvement (PI) Workshop was very educational for my team. Dan Feely demonstrated the PI Methodology but was careful not to speak over anyone’s head. My team is very excited to apply what they have learned.

Sarah Berthlesen
Director Program Management Office • FOCAL Communications

TSI delivers on their commitments in a thoughtful and efficient manner. Their work is outstanding! Excellent project management, communication and a real focus on successful outcomes.

– J. Singer • CFO • Sagent Pharmaceuticals

Very good balanced perspective… knew when to get into the details and when to let go…Strong technical skills and knowledge…grasped our business quickly and were able to provide good, relevant suggestions Willingness to move to less work, when the situation pointed that direction. Overall, I thought all of the phases of this project went exceptionally well. Enough detail, but not overkill.

– David Toppin • CFO/COO • Heritage Industries (Large Durable Goods Distributor)

We could not be more pleased with TSI’s insight and guidance. A very positive experience! We look forward to working with TSI again.

President • Chicago-based Media Company

TSI added a lot of value to our initiative, providing quality insights, guidance and support to insure success! They are very success-oriented and driven for your organization.

Executive VP • University of Illinois Foundation

I could not ask for any improvement – TSI knows how to be a strategic partner and I value that most.

J. Del Preto
VP of Finance • Groupon, Inc.

Over the last few years I have had the privilege of working with Dan Feely and his team at TSI. The level of professionalism and expertise that they brought to each project was amazing as well as invigorating for my entire team. Whether you are focused on Process Improvement, Technology Strategy, Organization Change and Program Management or Corporate Strategy Development, TSI brings real value to every endeavor.

– Charles Culverhouse • President & CEO • Old World Industries, LLC

I really enjoyed working with TSI, particularly, I loved the way you ran the brainstorming sessions early on, which can sometimes be extremely disorganized if not done right. I respect and admire your ability and instinct to facilitate discussions and to tease out useful information. I believe your success is a result of natural ability, and lots of hard work and preparation. I’d love to stay connected and to serve as a resource if I can be of value to the things you do.

Information Technology Services Leader • University of Illinois

Transforming Solutions, Inc. proved to be very adept in creating strategic and practical approaches to our complex improvement project. They gathered data efficiently and effectively, creating buy-in amongst our faculty and staff as they did so. Dan and Alan did this by spending a considerable amount of time on our campuses working directly with groups of our staff and faculty. Ultimately, TSI presented us with a detailed process map of our communications, identified key areas for productive improvement, and worked with us to tailor their final recommendations to our specific needs. The team of TSI does the job and does it well.

–  Pete Chidester • PhD • Eastern Arizona College

Could not be more pleased with TSI’s insight and guidance. A very positive experience! We look forward to working with Dan/TSI again.

SVP • Imagination Publishing

For our implementation of NetSuite, we would have been lost without TSI. Our project might have been a failure without the team.

CFO • OLX Inc.

TSI provided a significant amount of process, organizational and systems guidance and leadership for our corporate-wide Payroll Reengineering Task Force. Even though this project concluded over 2 years ago, the results of this effort are continually used as a benchmark.

Joe Urban
Controller • Motorola

Overall – Great job. I don’t think a “consultant” project has ever gone better. I felt the TSI group’s work ethic was exceptional and you really cared about our company. You come across as non-threatening and created ease of mind very quickly. You were punctual, prepared and planned the events of the day. I felt you showed a great deal of expertise in how we were going to help us improve our processes, organization and technology.  You never showed any panic relating to our aggressive deadlines.

Brenda Horner • VP of IT • ETS/Australian Gold

The outcome of the project was full utilization of the system, 100% return on investment within 16 months and preparation of the group for a company-wide IS initiative.

Brendan Dolan • Former Materials Management, Purchasing and Inventory VP • Color Communications, Inc.

The efforts on this project have been outstanding! I am very pleased with the progress you’ve made, but more importantly, your approach to tackling a difficult endeavor is exemplary and serves as a model for our Information Systems function.

Mike Caruso • CIO • Large Property and Casualty Insurance Company

The working relationship between TSI and our team has been virtually seamless. I was very impressed with the professionalism in email and phone correspondence, the quick turnarounds from our revisions and the expertise level of the consultants. Candidly speaking, I am currently managing 3 consulting firms for this project and TSI, by far, is ranked #1 of the firms just based on how much of the work and follow ups were absorbed on TSI’s side. Not having to be involved in each detail, each call, each email correspondence and still receiving high quality work has made this a very smooth process. I would definitely recommend TSI for future Home Depot work within our outside of our department.

Jillian Smith • Director • Home Depot

TSI staffs their project teams with high quality, knowledgeable, skilled, and dedicated individuals assuring you that your initiative will be a success!

CFO
California State University – SLO

TSI provided critical and invaluable assistance throughout project starting at the upfront strategy, process improvement, requirements definition, software evaluation and continuing through with the implementation program management and change management. We would not have succeeded without their expertise, approach and professionalism.

Ian Ellis CIO • Institute for International Education of Students

TSI was valuable in providing deep knowledge and an outsider’s perspective including pros and cons of other governance models and how to go about implementing advancements in IT Governance. TSI was very helpful in establishing a respectful, healthy rapport and alignment between our various constituencies, which contributed to progress in this area.

Joe Hula • Former CIO • Follett Corporation

TSI has provided an invaluable service for Leo Burnett Technology Group. Their innovative process, technology and management solutions have dramatically improved our organization – we see the ROI every day.

Brian Donlan • CFO • Leo Burnett Technology Group

We’ve had a number of organizational assessment projects here during my years at Rand McNally, and in large part due to the commitment of TSI, this has been the most successful and benefit-deriving project ever.

Patrick Riley • Director of Sales and Marketing • Education Division, Rand McNally

Dan and the team from TSI came in to help us with an organizational transformation. They drafted the project plan as well as the timeline and milestones. Their leadership and insight were critical as we defined roles and responsibilities and scoped the cross-functional dependencies required to improve business process execution.

Joshua Gordon
General Manager • Old World Industries

TSI joined the UF team at an important inflection point. We were in the very early stages of asking ourselves what ‘next’ looked like for our fundraising program and what technology ecosystem would be required to actualize it. Dan and his team led us through an extensive planning and preparation process that set us up for success in the implementation of our new CRM and the associated platforms. In the planning and preparation phase, we worked with Dan to develop visioning statements, create a roadmap, and secure funding.

Dan’s team led our project managers and business analysts through an intensive and hands-on training program that directly informed the requirements for our CRM and Advancement tools solicitations. It also empowered our teams to be able to lead and facilitate business process improvement sessions with stakeholders across the organization. He was with us every step of the way through our CRM selection process, and I feel confident that with Dan’s partnership, we have made the best selection of technology partners.

Finally, I would be remiss in not recognizing the role that Dan played in helping me professionally. He was a critical partner in my onboarding into a new role, and he set me up to effectively lead our teams through a digital transformation for Advancement.

– Heather Greig • Assistant Vice President • University of Florida Advancement

We contracted TSI to lead us through a business process review of our expenses, revenues and reporting.  I imagined it could be daunting but Dan and his team had a very thoughtful approach.  They were inclusive of all stakeholder voices and helped guide us to see improvements to reduce staff time, improve experiences for our partners and streamline our operations

– Jessica K. Roberts • Chief of Staff & Managing Director, Board Operations • University of Maryland Alumni Association

Our Clients Results