Among forces impacting today’s publishing industry, the more challenging include disruptions from digital technology, shifting consumer demand, complex supply chains, along with effective management of distribution and sales order processes. TSI’s publishing consulting services helps publishers keep pace in the midst of unprecedented challenges to the traditional publishing industry.
For more than two decades, TSI has assisted a number of clients in the publishing industry. These projects have ranged from:
- Salesforce Effectiveness
- Strategic Planning
- Process Improvement
- Change Management
- Package Software Evaluation
- Quality and Customer Service Assessment
Publishing Consulting Success Stories
Noted below are a few successful projects TSI has conducted for publishers.
- Process Improvement
- Sales Force Effectiveness, Strategic Planning, Operational Improvement
An educational publisher asked TSI to drive process efficiencies throughout the organization. TSI conducted a comprehensive effort to examine and improve the store and ecommerce operations. TSI revealed areas of wasted, manual work which could be eliminated with better technology and “up and downstream” departments working more effectively. These recommendations shorted the order to fill cycle time while reducing the cost to fulfill orders. TSI also led a process to define its process and change management practices that would be used on all internal and customer-facing process management activities.
An international publisher with US operations needed to transform a low growth, minimally profitable and mature organization into a revitalized growth oriented profitable organization. TSI defined its business context (i.e., the manner in which it would operate, the culture it would embrace and the level of quality and service it would provide to its customers) organization structure and detailed processes. TSI provided both high level and detailed level recommendations in all areas of this organization that resulted in a successful strategic and tactical organization redesign.
The Bottom Line: Organizational Transformation
TSI’s publishing-industry specific recommendations help companies uncover significant cost savings and tangible benefits. You’ll transform inefficiencies into key competitive advantages, and be energized with effective goals proven to drive the future development of the publishing industry.
Your Next Step
As competition increases, market conditions change and trends in technology impacts the publishing business model, TSI can serve as your trusted advisor to help through the transformation process. This transformation is vital to “future proof” your business model and invent or reinvent the markets you serve and how you provide value in these markets.
Contact TSI to gain a better understanding of how TSI’s publishing consulting will approach the unique challenges of organizations within Publishing.