Today’s consumer is better informed, has more options, is more price sensitive and demands personalization and innovation. Retailers who can’t effectively meet today’s shifting trends will find it difficult to compete and thrive.
Leading retailers turn to TSI for process improvements that help maintain margins and boost profitability. Our retail consulting services help tackle top strategic, operational, financial and organizational issues typically faced by today’s retailer.
Our team of experts covers all retail business areas, including distribution, inventory, customer loyalty programs and innovative technologies such as Point of Sale systems, warehouse management systems, virtual storefronts and other tools to engage customers both in-store and on-line.
Retail Consulting Success Stories
TSI has assisted a number of clients in the retail industry. Listed below are a few examples of our expertise:
- Strategic Planning, Process Improvement and Technology Assessment Projects
- Process Improvement Projects
A high-fashion distributor and retailer looked to TSI to improve operationally efficient and grow in a more sustainable and profitable manner. Working closely with the senior management team and across all aspects of the new product development, order management, merchandising, retail, wholesale, international, distribution and IT functions, TSI defined improved processes and functional requirements leading to the selection of a new systems. These included Retail/Point-of-Sale, Supply Chain/ Warehouse Management and Financials.
TSI guided a US-based consumer distributor and retailer to drive process efficiencies throughout the organization. First, TSI led a team to examine and improve the store and ecommerce operations. This effort found a significant amount of manual work that could be eliminated with better technology. These recommendations cut the order to fill cycle time while reducing the cost to fulfill orders. TSI also led a process to define its process and change management practices that would be used on all internal and customer-facing process management activities.
Your Next Step
As competition increases and technology advances, industry-leading retailers work smarter with a trusted guide.
Protect your margins, improve profitability and achieve sustainable results with TSI’s specific expertise in the retail sector. We assist in a single process improvement to an entire reorganization – applying our retail industry experience for results that can be sustained in the long term.
Contact TSI to gain a better understanding of how TSI’s retail consulting services will approach the unique challenges of your retail organization.