Managing costs, while being operationally excellent and creating a platform for growth, is a never-ending balancing act of ensuring there are efficient processes with proper controls, yet stopping short of creating bureaucracy. For example, for your organization, this year the focus may be growth, but next year it may be cost containment. TSI helps our clients improve in a financially-prudent manner, while factoring in critical factors that are unique to your organizations – acquisitions, divestitures, new products and services – whatever those may be. This is the world TSI helps our clients to thrive versus barely survive.
TSI Has Many Areas of Finance and Operations Expertise
TSI has assisted a number of clients address the most difficult financial and operational challenges. These projects have ranged from:
- Define, analyze and improve how the organization works today and how it should work
- Improve handoffs and flow of work, communication and information – between suppliers, vendors, departments, customers and other key constituents
- Define current performance including customer satisfaction, loyalty, cycle times, service levels, quality and other factors
- Determine how to improve performance levels
- Perform a “health check” that objectively audit the performance of key areas and projects
- Improve areas of technology (IT) and complete assist in these areas:
- Technology Assessment, including IV&V Reviews
- Technology Strategy
- IT Organization Assessment and Improvement
- Software Evaluation
- Project Assessment
- Program Management
TSI led the process definition and improvement of all key processes in:
- Quote to Cash
- Procure to Pay
- New Product Development
- Customer Service
This resulted in the documentation and improvement of nearly 30 processes and implementation of many “quick hits” that resulted in immediate improvement and value.
Listed Below Are a Few Examples of our Expertise
Travel Services Company
TSI led a project to define and improve nearly all of this organization’s Financial and Order to Cash processes. This project was then followed by another project that used the process-driven requirements and evaluated key software options and recommended a myriad of process, technology and organizational changes to this rapidly-growing travel services company.
Rapidly Growing Online Retail and Marketing Company
Rapidly growing organically and by acquisition, this company was tagged as “the fastest growing company in history.” TSI was selected to define improved financial processes and clarify roles and responsibilities in most areas of the company.
This included key financial reporting processes and controls to enable their financial function to enable and sustain this growth. TSI also led the project to rapidly assess the existing technology and then to define business and technology requirements. This project resulted in selecting a cloud-based financial system (NetSuite); TSI assisted in the contract negotiation and establishing key service levels and KPIs for all vendors. Finally, TSI led the global implementation and achieved a great deal of success both in speed and quality of the implementation. The system was live in 5 countries in 6 weeks and in 51 countries in less than 9 months.
Easy to Do Business With
TSI feels we are only as successful as our last project. We need our clients to implement change that makes a positive difference. This is why we balance the proven process and organization change management approaches that steer our projects, while being flexible and adaptable.
TSI is an active member of the Technology Executive Club and ITA. We participate in a variety of ways including chairing the Program, Process & Change Management Roundtable Group
Managing operations and finance is never easy. TSI partners with our CFO, COO, VP of Finance, VP of Operations clients in a manner that keeps up with the dynamic trends and ever changing needs is a challenge. We help our Finance Departments and functions to provide increasing value, bandwidth and expertise to help your organization keep pace. Whether you are striving to keep your organization in a leadership position proactively, or are striving to make significant gains for other reasons, call on an expert team to make your desired gains – (847) 705-0960 x 202.