The challenges that IT leaders face today are mission critical and often include the following:
- Provide business-enabling technology to widely-ranging groups that do not always know what they want
- Cut costs
- Provide higher levels of service to internal and external constituents
- Create a bullet proof, infinitely scalable infrastructure
- Assess and improve our CRM, ERP, MRP, ecommerce and other related systems
- Take advance of cloud computing and big data capabilities.
With these and other challenges in mind, let’s face it, today’s IT challenges are daunting.
TSI Has Many Areas of Expertise
TSI has assisted a number of clients address the most difficult challenges. These projects have ranged from:
- Technology Assessment, including IV&V Reviews
- Technology Strategy
- IT Organization Assessment and Improvement
- Software Evaluation
- Project Assessment
- Program Management
Listed below are a few examples of our expertise:
- Travel Services Company – Schaumburg, IL
TSI led a project to define and improve nearly all of this organization’s Financial and Order to Cash processes. This project was then followed by another project that used the process-driven requirements and evaluated key software options and recommended a myriad of process, technology and organizational changes to this rapidly-growing travel services company.
- Rapidly Growing Online Marketing Company, IL
Rapidly growing organically and by acquisition, this company was tagged as “the fastest growing company in history.” TSI was selected to define the technology strategy, including key financial reporting processes and controls to enable their financial function to enable and sustain this growth. TSI led the project to rapidly assess the existing technology and then to define business and technology requirements. This project resulted in selecting a cloud-based financial system (NetSuite); TSI assisted in the contract negotiation and establishing key service levels and KPIs for all vendors. Finally, TSI led the global implementation and achieved a great deal of success both in speed and quality of the implementation. The system was live in 5 countries in 6 weeks and in 51 countries in less than 9 months.
Independent Verification and Validation (IV&V) assessments of complex enterprise software implementation projects. For numerous clients, TSI has acted as an independent third party organization that was not involved in the development of the product or implementation of the package. TSI has a structured analysis framework that allows us to score the project and identify areas of strength as well as those where risk is present.
Comfort and Conformability
TSI wants our clients to feel comfortable with change. Our approach is carefully planned and as transparent as we need to be to ensure stakeholders are properly included. Above all, we don’t ever force you to make a decision that you’re not ready to make.
Instead, we create project road maps and realistic timetables, keeping you in control the entire time. Our customer-focused services are always aligned to the needs of the institution and, just as important, to the needs of the students and faculty.
TSI is an active member of the Technology Executive Club and ITA. We participate in a variety of ways including chairing the Program, Process & Change Management Roundtable Group.
Managing IT in a manner that keeps up with the dynamic trends and ever changing stakeholder needs is a challenge. TSI helps our senior leaders in technology to provide increasing value, bandwidth and expertise to keep pace. Whether you are striving to keep your organization in a leadership position proactively, or are striving to make significant gains for other reasons, call on an expert team to make your desired gains – 847-705-0960 x 202.