Why Helping Is So Hard?
By Dan Feely, TSI President and Managing Partner
Last month, I had an opportunity to go to the great city of Duluth, Minnesota to watch my favorite first daughter (not to be confused with my favorite 2nd or 3rd daughter) run her first marathon (shout out to Grandma’s Marathon). It was everything you would imagine a marathon to be – inspirational, motivational, emotional, and more.
After bouncing around to different marathon locations, the marathon app indicated our runner was nearing the last mile. So, we jockeyed for position in an area about 400 yards from the finish line hoping we could get a picture of and watch our favorite participant finish.
As we waited, we saw runners who were jubilant, fatigued and everywhere in between those extremes. Most, if not all runners, had their eyes fixed on the balloons marking the finish line that they’ve been dreaming about for the previous 26 miles. It was obvious that most, if not all, were using every bit of fuel they had left in their tank.
We spotted one runner, a guy who did not look well. I mean really unwell. His legs looked like they were made of rubber, and he was increasingly losing his balance with every step he took. Then he crashed. Literally, his legs gave out and he face planted on the pavement.
He did not look like he could get up, nor were any race volunteers in the area to attend to him.
Then, out of nowhere, two runners grabbed and lifted him up. One runner on each side, they grabbed his arms and lifted, dragged and pulled him along. They basically carried him the entire rest of the race.
I watched the entire thing. There were no introductions, no asking “do you need help”. Based on how quickly they jumped into action, I’m confident they didn’t talk about politics as a prerequisite to make sure they were aligned on volatile topics.
They simply helped a fellow human.
I have no idea whether these two competitors who helped this man were striving for a personal best, or simply striving to complete their first marathon. Regardless, I’m sure their stopping added several minutes to their time. With the finish line in sight, they very easily could have just run around him.
But they didn’t. They just did the right thing and sacrificed minutes on their time to do so.
Remarkable.
This event got me thinking about how divided so many of our communities, including our places of employment, are today.
But in a few easy steps, we can create a culture that rises above the rhetoric and divisiveness that it is so easy to get pulled in to.
- Focus on what you have in common (i.e., common goals, perhaps a few shared values) with your team.
- Pay no attention to the stuff that you don’t have in common.
- Just help, add some value, bring something to the table, be a good team member.
The rest will take care of itself.
What perspectives can you add to this? We’d love to hear from you and your digital transformation experiences.