The TSI Team is an experienced and “high challenge” team of top-rated consultants. We serve our corporate, higher education and non-profit clients by providing our services in a focused, values-based, high quality and results-centric manner of working. We strive to be different (in a good way) than other consulting firms. We want our clients to know us as reliable, hard-working, resourceful “partners” who truly care about the work we will do together.
Our experienced consultants average over 15 years of professional expertise. We are experienced in a range of industries. We serve our clients with professionals who have a blend of industry expertise, top-tier consulting talent, attentive project management and results-oriented organizational change management skills.
President (TSI Founder)
Dan Feely has over 25 years of expertise helping corporate, higher education and non-profit clients achieve their strategies that often center on improving their key business and organizational results (ranging from efficiency, profitability, customer satisfaction) more consistently. As a driving force for TSI, Dan works with client teams directly as he helps lead or provide subject matter expertise or quality assurance role on a large number of TSI’s business strategy, customer experience, technology strategy and change-oriented engagements. Dan has led many of TSI’s highest profile engagements with organizations such as Abbott Labs, Avexis, the University of Chicago, Groupon, PepsiCo, NYU and SBC/Ameritech and AboveNet Communications to name a few.
Creatively improving organizational performance, both with and without the introduction of new technology, to achieve sustainable operational, management and strategic gains is Dan’s forte. He has successfully completed projects and has substantial experience in many industries and business environments. Additionally, Dan teaches Process Improvement courses in the Executive Education Departments on behalf of the University of California – Berkeley, Michigan State University – Broad School of Management, University of Chicago and Colorado State University.
Dan received his Bachelor of Science with Academic and Athletic Honors in Operations Management/Information Systems from Northern Illinois University (NIU). After graduating from NIU, Dan started his career with Accenture (Andersen Consulting at the time) both in Chicago and London.
Dan, his wife Anne and their three daughters live in the northwest suburbs of Chicago. He is actively involved in a number of community activities and Executive Boards including Hope International, Northern Illinois University, the Illinois Technology Association, Barrington High School Incubator and the boards of several growing companies in Chicago and on the west coast. Dan is also a member of the Executives’ Club of Chicago and the Turnaround Management Association.
Learn more about how Dan’s experience can help your organization on our Services and Industry Expertise pages.
Corporate Administrator and Accounting Manager
Sharon Davis is a highly-driven professional with the talent and background that are perfectly suited for her role at Transforming Solutions. She has a comprehensive area of responsibility that includes all accounting, customer service related functions, office operations, and coordination of HR support.
Backed by 20 plus years in the consulting industry, Sharon brings a wide range of knowledge and practical experience. As a very successful financial analyst in the Chicagoland area, she adeptly handled both external client projects in conjunction with many internal roles and responsibilities. She also successfully served in management roles across various accounting and customer service functions. Her knowledge of the industry coupled with strong organizational skills make Sharon a highly valued resource for our customers and internal staff.
Sharon attended Kankakee Community College in Central Illinois. She, with her husband and two boys, reside in the western suburbs of Chicago.
Learn more about how Sharon’s experience can help your organization on our Services and Industry Expertise pages.
Manager
Kyle Glick is a Business Analyst and Senior Consultant working for TSI. Kyle has experience in higher education and prior to joining TSI, years of experience in operations and IT management, particularly in food and beverage. During that time, in his work managing inventory levels as a Purchasing Agent, ensuring daily and long-term operational success as a Quality Control Manager, or working to support projects and end users as an IT Support Specialist, Kyle’s focus has always been on constant improvement through incremental success and precision planning. Kyle leverages his diverse background to be an effective Project Manager and a valuable resource dedicated to on time and on budget project delivery. Overall, his TSI project experience includes leading and contributing to projects in project management, business process improvement, requirements development, software vendor evaluation, strategic planning, organizational change management, and technology assessment projects across a variety of industries.
Kyle received his Bachelor of Science in Health Sport and Exercise Science, Sport and Fitness Management from the University of Kansas School of Education, along with a Minor in Business. After graduation, Kyle spent time with the University of Kansas Athletics Department as a Volunteer Assistant Coach for the Women’s Varsity Soccer Team. Following his stint as an Assistant Coach, Kyle returned to school where he earned his Master of Business Administration (MBA) with a concentration in Entrepreneurship from the University of Kansas School of Business.
Kyle lives in the northwest suburbs of Chicago with his wife Jamie and their children.
Learn more about how Kyle’s experience can help your organization on our Services and Industry Expertise pages.
Higher Education Consultant
Peggy has over 25 years of experience in leading and supporting transformational change in both public and private organizations. Her passion is helping executives and senior leaders align their organizational culture and strategic goals to drive sustainable outcomes. She is accomplished at strategic planning, organizational design and development, workforce planning, project and change management, operations start-up and management, team building, and effective meeting facilitation.
A full career of hands on experience enables her to support leaders in envisioning an ideal future and exploring and developing the path to get there. Prior to joining TSI, Peggy served as the Chief Operations Officer of a shared services center, where she had up to 750 employees reporting to her that provided a wide range of administrative services. She is well known for her leadership of a program that transformed the administrative operations at UC Berkeley. She has presented both nationally and internationally, and co-wrote and published an article for the Center for Studies in Higher Education, on the development, planning, execution, and outcomes of the Berkeley program. She has also started up and managed program offices, served as a systems administrator, and accomplished many successful technology implementations.
Peggy earned her MBA from California State University, East Bay and her Bachelor of Science in Computer Science and Business Administration from California State University, Hayward. She is currently working toward an International Coaching Federation Professional Certified Coach (ICF PCC) certification and has previously held a Project Management Professional (PMP) certification. In addition to her formal education, Peggy received training in Leadership Development and Organizational Diagnosis and Group Facilitation. Peggy was awarded the Network for Change and Continuous Innovation Leader of Change Award in 2014.
Learn more about how Peggy’s experience can help your organization on our Services and Industry Expertise pages.
Senior Business Consultant
Robin joined the TSI team specializing in Organizational Change Management, having worked in both large and small corporations along with leading multiple consulting engagements over the course of her career. Robin has been a key member of senior leadership teams, bringing a unique mix of executive and operations experience. She has a deep foundation as a change agent leading global teams through business transformation due to acquisition, carve outs and private equity ownership. Robin’s experience brings focus on achieving results in fast paced, challenging environments which demand rapid results.
Robin leverages thoughtful, confident decision making to drive continuous improvement. She is a skilled strategist and tactician who keeps a pulse on big picture issues, resolving complex challenges through clear goal setting, global process improvements and strong matrix management. She is recognized as a trusted advisor, leading with integrity to build and empower high performing cross functional teams and creating strong collaboration with executive management and stakeholders at all levels.
Recently, Robin has applied her skills and expertise with several of TSI’s university clients.
Robin graduated with an MBA from the University of Chicago Booth School of Business and earned her undergraduate degree from Boston College.
Robin lives in the western suburbs of Chicago with her husband Jim and their daughter.
Learn more about how Robin’s experience can help your organization on our Services and Industry Expertise pages.
Higher Education Thought Leader, Advisor
Gerald leverages his 30 plus years of experience in student success, diversity, career services, advancement, and other adjacent areas to provide value to TSI projects and the clients we serve. He is a former Vice Provost of Student Access, Success, and Diversity Initiatives & Career Services. In addition to his work with TSI, Gerald advises at Upkey, GetSet, Tri Cosain, and other EdTech startups and initiatives both in the United States and globally.
When not consulting, advising, and driving initiatives, Gerald teaches Business and Entrepreneurship, Applied Economics, and Internship at Wolcott College Prep.
Gerald received his Bachelor of Arts in Economics from The University of Chicago. He also earned a Masters from the Graduate School of Education at Harvard University
Learn more about how Gerald’s experience can help your organization on our Services and Industry Expertise pages.
Senior Consultant
Tim Rice brings over fifteen years of experience in Intercollegiate Athletics leadership experience to TSI and its clients. In 2021, Tim was recognized as the NAADD University Fundraiser of the Year while serving as Sr. Associate Athletic Director for Development at San Diego State University. Tim is pursuing an Ed.D in Organizational Change & Leadership from the University of Southern California where his dissertation is focused on industry transformation and components of athlete compensation. Throughout his career in college athletics, Tim has gained expertise in every facet of revenue generation and organizational advancement. Tim has also held external relations roles at San Jose State University, Northern Illinois University, UC Berkeley, and Grand Valley State University.
Senior Education Consultant
Gina’s career in higher education advancement gives her a unique perspective on the future of university philanthropy. Wearing many hats, she has broad knowledge of development and alumni relations program including work in stewardship, annual giving, prospect cultivation, and communications. Gina has extensive experience working with high-level donors, trustees, and advisory councils. Her event planning responsibilities brought her in frequent collaboration with university presidential staff, deans, faculty, and students.
Gina has a demonstrated history of analyzing donor data from Constituent Relationship Management software to drive strategic planning. Her ability to translate complicated data into simple infographics and quick facts has helped advancement and university leaders make decisions about the future of advancement programs. Her career includes roles at Northwestern University, University of Chicago, and George Mason University.
Gina earned her doctoral degree from Michigan State University’s Higher, Adult, and Lifelong Education program concentrating in governance, organizational theory, and philanthropy. She earned her Bachelor’s and Master’s degrees from the University of Chicago.
Leadership, Team Building and Management Consultant
Jonathan has deep design-thing and customer experience based expertise along with team building and leadership credentials. Jonathan has practiced Design Thinking and Human Centered Design for the last 10 years, with his most recent experience building an internal design team at the start up RXBAR. While Jonathan has aimed design strategies at a number of organizational structures, his passion lies in all things cultural, including human resources, organizational design and development, and learning and development.
A curious and imaginative disruptor, Jonathan sharpened his design skills at Stanford’s d.school, IDEO-U, and holds an alternative and experiential Masters from Seth Godin’s altMBA. Jonathan received his bachelor’s degree in business from DePaul University .
Jonathan believes that the power of design is the kryptonite to the complex problems all organizations face today, and he has a passion for aligning teams on creating a collective vision for where, and why, they are going where they are going.
Jonathan, his wife Erin, and their 3 children live in the Northwest suburbs of Chicago, IL.
Learn more about how Jonathan’s experience can help your organization on our Services and Industry Expertise pages.
Senior Technology Leader
Kevin is a senior IT executive with significant experience delivering effective business-driven computer systems and global logistic support services. He has been a key member of senior management teams with a proven ability to contribute to the overall business success through his technology leadership and the development of cutting-edge, cost-effective, service-oriented IT departments.
Kevin’s career includes work with businesses of all sizes from entrepreneur through billion dollar revenues. With more than 30 years of experience, especially in distribution/logistics, electronics, consumer products, private and family business, and hospitality, he has transformed the business processes using the appropriate technologies for each business. Additionally, Kevin has been the senior technology officer (VP, SVP, CIO) at several companies over the past 21 years.
Kevin graduated with an MM/MBA from Northwestern University’s Kellogg School of Management and was chosen by his classmates to be their class speaker at graduation alongside Rep. Richard “Dick” Gephardt (D-MO). He is a member of the Society of Information Management, the Association for IT Professionals, and several IT networking communities.
Kevin and his wife Dr. Jamie S. Reilly, Ed.D. live in the western suburbs of Chicago. They have two children and two grandchildren that they dote on.
Learn more about how Kevin’s experience can help your organization on our Services and Industry Expertise pages.
Business Analyst
Becky is a Business Analyst with experience across a wide range of industries and a focus on not-for-profit and public-sector work. She applies this experience in process improvement, survey development, evaluating proposals and responses, SWOT analysis, and other key project related analytical work.
Becky holds multiple degrees including her Bachelor of Science & Arts in Neuroscience from The University of Texas at Austin, her Master of Public Health from the UTHealth School of Public Health, and her Master of Public Affairs from the LBJ School of Public Affairs.
Learn more about how Becky’s experience can help your organization on our Services and Industry Expertise pages.
Senior Higher Education Consultant
Susan Rossetti is a Higher Education Consultant with more than 20 years of experience working in the non-profit sector. Susan’s strength is in assessing and synthesizing client input and distilling it into critical action steps that enable successful change. Over the years, Susan’s roles entailed work in fundraising, strategic marketing, external relations, product and project management, event management, and market research.
Prior to joining TSI, Susan worked in Societal Advancement at the Center for Creative Leadership, contributing to leadership work for the Gates Foundation, the Robert Wood Johnson Foundation, and the American Express Leadership Academy. Before that Susan served as a Senior Associate Director of Major Gifts at the University of Chicago, contributing to the University’s two billion dollar goal and helping plan the next campaign. Previous roles included: Director of External Affairs at the Arts & Business Council of Chicago and Marketing Manager at Film Independent. Susan began her career in product management at M&T Bank in Buffalo, NY, where she cut her teeth directing all aspects of relationship and retention marketing for consumer deposits.
Susan received her Bachelor of Arts in Political Science from the University of Chicago and holds an MBA with concentrations in Marketing & Entrepreneurship from the Simon School of Business at the University of Rochester. Susan served on the boards of Pacific Asian Consulting Services, IFP/Chicago, and Greensboro Montessori School. She is currently a literacy volunteer for Reading Connections in Greensboro, NC, and in her spare time can be found swimming, biking, and running, slowly, in local triathlons.
Senior Consultant
Jackie Riffice is a results-driven professional with expertise in program management; project management; process improvement and reengineering; and business standards. She assists organizations in improving efficiency and effectiveness by managing systems implementation projects, adjusting business procedures and policies, removing roadblocks, identifying non-productive practices, and building successful corporate infrastructures. Jackie is a take-charge individual with exceptional organization skills, attention to detail and follow-through. She is acknowledged for her collaborative leadership style and the ability to empower associates. She can manage complex projects simultaneously and deliver strategic initiatives on time.
Jackie has successfully completed projects and has substantial experience in many industries and business environments. These include: Wholesale Distribution and Logistics, Inventory, Retail Operations, Publishing, Mergers and Acquisitions, Customer Service and Call Centers and Small Business Development.
Jackie earned her Bachelor of Science in Education from Illinois State University and has attended a significant amount of ongoing training in both Facilitation and Leadership from the Covey Leadership Center.
Senior Associate Consultant
Ling Sirivong is TSI’s Senior Associate Consultant with experience in higher education software technology previously working for a large higher education software company as a member of the Sales Enablement team. During that time, she contributed to various aspects of the work, including project management, organizational change management, cross-functional team engagement, sales strategy and enablement, and sales process/tool documentation. She has also made significant contributions to improving marketing strategies and community outreach efforts for ACIRAH, a digital health platform company, aimed at increasing the enrollment of African Americans in clinical trials.
Ever since joining TSI, Ling has been involved with many technology evaluation and selection, process improvement, and change management projects. She has also served as a program manager for an ERP implementation project.
Born and raised in Laos, Ling dedicates her spare time to coaching and training young students on study abroad scholarship processes, drawing from her diverse background.
Before moving to Los Angeles, Ling received her Bachelor of Science in Management with an emphasis on Leadership and minors in Data Analytics, Business Innovation, and Entrepreneurship from Northern Illinois University.
