I want to tell you a story about a time we were meeting with one of our larger clients. This story emphasizes the benefits of bringing in consultants by showing what an
Top 5 Actions to Enable “Non-Techies” to Crush your Next ERP Upgrade
The purpose of this article is to equip business leaders, who don’t speak in three letter acronyms, with a solid foundation of knowledge so they can contribute and not be
Evaluating and Improving Customer Experience
Your customer experience is more than just what happens in customer service or the connections you have with the customer. The initial interactions, fostered
Change Management Models and Making Change Stick
Why and how should I utilize Organizational Change Models? You engaged in a current state assessment, you designed the ideal future state, you picked the right
Student Athlete Grit
TSI is hearing a lot about “grit” these days. From Ted Talks to seeing an abundance of articles, including Forbes and the Washington Post, grit (defined as courage and
Welcome to Our Newest TSI Team Members!
We are happy to report the addition of new hires to TSI. To address a host of needs related to Project/Program Management, Organization Change Management and Technology