Transforming the administrative side of research and sponsored programs to balance efficiency and compliance.
Transforming Solutions is dedicated to helping your Office of Sponsored Research, Office of Sponsored Programs or Research Administration Office optimize efficiency by assessing business processes, determine checks and balances to ensure compliance, and select the best operating model that looks at how people, grant, research, program and other processes, and technology in these areas produce the best outcomes relative to the desired impact.
Our higher education consultants will work with your team to help manage the business side of research, evaluate cost savings and reimbursement measures, and improve customer service for faculty and students.
We will also help your office explore the internal and external constituent experience to improve efficiency, transparency, and communication among the constituents, university, the sponsor, and the investigator.
Transforming Solutions is dedicated to helping your Office of Sponsored Research, Office of Sponsored Programs, or Research Administration Office in the following ways:
Process Improvement, Technology Review and Organizational Change TSI wants to help make your operations as efficient and user friendly as possible. Looking at the organization’s Processes (how you work and what you do), Technology that enables (or disables) the process and the People (the roles, organization structure, culture, policies) all impact the performance of the team.
Research Software Evaluation and Selection Your software could be causing a negative user experience. TSI will help develop a business case to justify the need for a new software. Our higher education consultants can help you manage your research administration workload by evaluating your existing legacy system and selecting a new system, if needed, to help you meet your strategic goals. We will help evaluate your existing business processes and help adjust these processes to align with a new software. We will then help your staff implement the new software in a way that limits disruptions to daily business operations.
Research Financial Planning & Cost Savings TSI will work with your team to discover areas of cost savings for sponsored programs. Our expert higher education consultants will help negotiate F&A cost rates and identify areas of operating costs that can be salvaged or recovered based on existing processes and business rules. TSI can also offer a technology assessment to evaluate existing technologies and applications and recommend if any can be optimized, repurposed, or terminated.
Research Organizational Management Transforming Solutions will help you assess the “people” side of research by evaluating your staffing needs, policies, and operating procedures. We will review organizational structure, staff roles and competencies, and training needs for your Research Administration organization. We will also implement change management methodology to help your organization adapt to transformation.
The following are the most frequent service areas we employ to help our Sponsored Research Administration and Programming Services Constituents:
– Our consultants will help you answer the following questions:
– How do the processes operate now (and how are they perceived to operate by OSR or OSP’s constituents)?
– How consistent or variable are the processes and, besides the funding source, research type, and college, what else makes the process more variable?
– How many checks and balances currently exist, and how many are optimal to ensure that proposals are accurately submitted and in a timely manner?
– What potential improvements can be made so that there is greater transparency, increased responsiveness, and higher quality service?
– In what ways can processes be changed to reduce bureaucracy?
– In addition to the potential gains with a new structure or process, associated with these recommendations, what risks should be considered?
– What operating model (looking at people, process, and the technology that is in place now) will provide the best outcomes in this area?
– What potential benefits (both tangible and intangible) for OSR or OSP and its employees are possible?
– How can individual sponsoring organizations, and the University at large benefit from the future improvements in this area?
– How should OSR or OSP consider implementing the recommendations so that the change is well-managed and adopted (i.e., change management)?
We understand that budgets are tight. We will work with you to create a customized budget that meets your financial circumstances.
Yes, TSI’s methodologies are flexible enough to facilitate remotely. Our consultants have experience facilitating remote work with teams that will help the organization reach its strategic goals.