“…everything that can be invented has been invented.” Unsubstantiated quote attributed to Charles Duell, Commissioner of the U.S. Patent Office, 1899 Having spent some
TSI Newsletter – Positively Memorable Customer Experience; Shared Services Optimization; Future Technology Disrupters for 2017 and Beyond
Why a Positively Memorable Customer Experience (CX) Matters A positively memorable Customer Experience can mean the difference between retaining a customer for years to