About five years ago, I had a 'Eureka' moment about one of my favorite topics – Pizza. I thought that building an outdoor pizza oven off my back patio, would be a
5 Guiding Process Improvement Principles
The concept of process improvement tools and principles are nothing new to successful organizations. This type of effort has been in existence for well over 25 years. The
What Making Pizza has Taught Me about Process Transformation (and organizational change management)
About five years ago, I had a 'Eureka' moment about one of my favorite topics – Pizza. I thought that building an outdoor pizza oven off my back patio, would be a
Our Top Five Secrets to Doing Process Improvement Right
The concept of process improvement tools and principles is not new to successful organizations. In fact, these principles have been around for well over 25 years.