Higher education is changing fast—and the pressure to differentiate has never been higher. Enrollment has declined in recent years, driven by demographic shifts, new
Adopting a “Customer Service” Mindset in Higher Education
What are the Pros and Cons of Viewing Students, Alumni or Donors as Customers? The topic of whether universities and colleges should view their students, alumni and
34 Years Later – Is the Discipline of “Process Reengineering” Still Relevant in 2024?
A while ago, I was talking with a distinguished executive working in financial services about the types of projects we are working on. After I covered a brief summary,
Transforming a PMO and Creating a Culture of Continuous Improvement
Business Challenge Transforming Solutions Inc. (TSI), was engaged by a Southwest University Health Science Center to create an organizational culture of continuous
Establishing Portfolio Management Office (PMO) at Large Southern University
Business Challenge Transforming Solutions, Inc. (TSI) was engaged by Information Technology Services at a southern flagship university to help establish a Portfolio
Selecting Your Institution’s Next CRM: A Look at Your Advancement System Needs
Wow, a lot has changed in the world of Higher Education (and nonprofits) CRM. In particular for those institutions seeking to begin the process of selecting and
Continuous Improvement at the University of North Texas Health Science Center (UNTHSC)
Business Challenge Transforming Solutions Inc. (TSI), was engaged by the University of North Texas Health Science Center (UNTHSC) to create an organizational culture
Process Improvement Initiative Across Four Campuses
Business Challenge Transforming Solutions, Inc. (TSI) was engaged by a southern flagship institution to ensure that appropriate mechanisms were in place to meet the
Digital Transformation for a Southern Public Flagship University
Business Challenge Transforming Solutions, Inc. (TSI) was engaged by Information Technology Services at a southern public flagship university as a strategic,
Software Evaluation and Selection for Top 10 Public Research University
Business Challenge Transforming Solutions, Inc. (TSI) was engaged by a top 10 public research university with a medical center to assist with technology transformation