What are the Pros and Cons of Viewing Students, Alumni or Donors as Customers? The topic of whether universities and colleges should view their students, alumni and
The Top 5 Change Management Trends for 2021
With the end of the first calendar quarter approaching quickly and the relevance of looking back, I was recently reflecting on what similarities and differences there
Cloud Computing Changing Business
There was a time when every household, town, farm or village had its own water well. Today, shared public utilities give us access to clean water by simply turning on the
3 Quality Metrics You Can’t Ignore
Fairly often, I like to walk around my neighborhood in west suburban Chicago. There is an interesting array of single family homes with pleasant scenery and nice yards.