Many of our clients come to us when their processes or customer experiences are far from stellar. In these situations, swift and critical action is essential to triage
Transforming a PMO and Creating a Culture of Continuous Improvement
Business Challenge Transforming Solutions Inc. (TSI), was engaged by a Southwest University Health Science Center to create an organizational culture of continuous
What Making Pizza has Taught Me about Process Transformation (and organizational change management)
About five years ago, I had a 'Eureka' moment about one of my favorite topics – Pizza. I thought that building an outdoor pizza oven off my back patio, would be a
7 Questions to Keep your Organization Relevant
Do you remember when you graduated from college? I’m guessing if we try really hard, we can remember all the way back then. Like you, I was filled with excitement and had
3 Overarching Requirements for Successfully Managing Organizational Change
Over the last 30 years, I have seen a lot of buzz words and management fads come and go. The area of organizational change has certainly generated more than a few new
Proven Processes: The Value in Realigning a Wheel
Don't reinvent the wheel, just realign it.– Anthony J. D'Angelo, founder of Collegiate Empowerment In the face of challenging project delivery, and the critical
What Making Pizza has Taught Me about Process Transformation (and organizational change management)
About five years ago, I had a 'Eureka' moment about one of my favorite topics – Pizza. I thought that building an outdoor pizza oven off my back patio, would be a
Our Top Five Secrets to Doing Process Improvement Right
The concept of process improvement tools and principles is not new to successful organizations. In fact, these principles have been around for well over 25 years.
Proven Processes For Your Organization’s Current Project
Program Management Life Cycle (PMLC) processes should not be created for the sake of having more processes. Even if the processes are sometimes authored by the
Top 5 Actions to Enable “Non-Techies” to Crush your Next ERP Upgrade
The purpose of this article is to equip business leaders, who don’t speak in three letter acronyms, with a solid foundation of knowledge so they can contribute and not be