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    a Ferris wheel representing reinventing the wheel

    03.07.24 TSI Blog

    4 Reasons Why Your CRM Project Will Fail (and How to Make It a Success)

    Sadly, CRM Projects fail all of the time. But they don't have to! Why do CRM projects fail? TSI has partnered with dozens of corporate and higher education organizations

    Read More

    12.27.23 TSI Blog

    3 Overarching Requirements for Successfully Managing Organizational Change

    Over the last 30 years, I have seen a lot of buzz words and management fads come and go. The area of organizational change has certainly generated more than a few new

    Read More

    09.18.23 TSI Blog

    The Top 4 Indicators To Help You Know Whether You Need a “Real” Change Management Plan

    According to a study by Boston Consulting Group, 85% of companies have undertaken a transformation during the past decade. Related research found that nearly 75% of those

    Read More

    robot sticking its hand out towards robotic process automation

    10.26.21 TSI Blog

    The Reality of Applying Robotic Process Automation in an Enterprise

    Robotic process automation (RPA) is simple, right? You identify a straightforward process, you automate it, and you rake in the cost savings. Well, not

    Read More

    individual using sticky notes to map out organizational change models

    09.27.21 TSI Blog, Business

    How to Make Change Stick Through Organizational Change Models

    Change is inevitable. You've heard the saying time and time again. Yet, change can also be intentional. Organizations around the world are constantly changing -

    Read More

    chairs sitting around a table at an office space waiting for employees to use them

    09.14.21 TSI Blog, Business, News, Culture, Guest Contributors

    Jim Gallo: A Moment of Silence for the Death of Office Space…or Maybe Not

    For today's #TransformationTuesday we are mixing it up. Jim Gallo, our first Guest Contributor, is sharing about all things office space vs. remote work, employees'

    Read More

    individual putting a time coin into a piggy bank symbolizing saving time and money

    08.23.21 TSI Blog, Change Management, Project Management

    How to Waste Less Time and Money With a Consultant

    If you're anything like me, you read blog posts for tangible tips that you can implement immediately. You jot down a few notes, use them in your next meeting or project,

    Read More

    07.19.21 Change Management, TSI Blog

    Current State vs. Future State: How to Embrace the Change

    It is no secret that change can be uncomfortable. You know - there are countless quotes and sayings around change and its inevitability. It seems, sometimes, we have

    Read More

    photo of a customer using a process from process improvement

    06.28.21 TSI Blog, Change Management, Business, Customer Experience

    Our Top Five Secrets to Doing Process Improvement Right

    The concept of process improvement tools and principles is not new to successful organizations. In fact, these principles have been around for well over 25 years.

    Read More

    woman using her emotional intelligence in a meeting

    06.14.21 TSI Blog, Change Management, Service Based Companies, Customer Experience, Culture

    How to Level-Up Your EQ With Five Critical Factors

    Emotional intelligence - otherwise known as EQ - has quickly become one of the most critical skills one can possess. Having a high emotional quotient (EQ) affects every

    Read More

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