The concept of process improvement tools and principles are nothing new to successful organizations. This type of effort has been in existence for well over 25 years. The
4 Reasons Why Your CRM Project Will Fail (and How to Make It a Success)
Sadly, CRM Projects fail all of the time. But they don't have to! Why do CRM projects fail? TSI has partnered with dozens of corporate and higher education organizations
3 Overarching Requirements for Successfully Managing Organizational Change
Over the last 30 years, I have seen a lot of buzz words and management fads come and go. The area of organizational change has certainly generated more than a few new
The Top 4 Indicators To Help You Know Whether You Need a “Real” Change Management Plan
According to a study by Boston Consulting Group, 85% of companies have undertaken a transformation during the past decade. Related research found that nearly 75% of those
The Reality of Applying Robotic Process Automation in an Enterprise
Robotic process automation (RPA) is simple, right? You identify a straightforward process, you automate it, and you rake in the cost savings. Well, not
How to Make Change Stick Through Organizational Change Models
Change is inevitable. You've heard the saying time and time again. Yet, change can also be intentional. Organizations around the world are constantly changing -
Jim Gallo: A Moment of Silence for the Death of Office Space…or Maybe Not
For today's #TransformationTuesday we are mixing it up. Jim Gallo, our first Guest Contributor, is sharing about all things office space vs. remote work, employees'
How to Waste Less Time and Money With a Consultant
If you're anything like me, you read blog posts for tangible tips that you can implement immediately. You jot down a few notes, use them in your next meeting or project,
Current State vs. Future State: How to Embrace the Change
It is no secret that change can be uncomfortable. You know - there are countless quotes and sayings around change and its inevitability. It seems, sometimes, we have
Our Top Five Secrets to Doing Process Improvement Right
The concept of process improvement tools and principles is not new to successful organizations. In fact, these principles have been around for well over 25 years.