Your customer experience is more than just what happens in customer service or the connections you have with the customer. The initial interactions, fostered
Change Management Models and Making Change Stick
Why and how should I utilize Organizational Change Models? You engaged in a current state assessment, you designed the ideal future state, you picked the right
June Reading List
For this special edition of TSI's Reading List we are featuring past Whitepapers and Blogs composed by TSI team-members! 5 Guiding Process Improvement
A Message From Our Founder
If I’m being completely honest, like most entrepreneurs, I wasn’t thinking 25 years in the future when I started Transforming Solutions, Inc., back in 1995. But here we
May Reading List
Here at Transforming Solutions Inc., we greatly value learning and continuing education. One way we do this is through our monthly reading lists! Below are a few of our
What is Scrum Project Management?
As a technology and management consulting firm, Transforming Solutions implements a variety of project management tools when consulting with clients on a variety of
DMAIC – Our Favorite 6 Sigma Word of the Day!
Through our consulting and training at TSI, conversations surrounding continuous improvement often reveal one common topic: the simple, yet powerful tool DMAIC
3 Part Series – #3: Reach out and Don’t Touch Someone
Part three of our Building Teams in Times of Change series focuses on strategies to shorten the virtual social distance in the current COVID-19 environment or other
3 Part Series – Part #2: Help Us, Help You: Avoid the Tightrope
Part two of our Building Teams in Times of Change series focuses on strategies to encourage work-life balance in times of change, specifically in a virtual work
Part #1 of 3: Working On Working On It: Insights to Working Remotely
As we navigate the current challenges facing our nation, many of us are beginning to think about innovative ways to adapt the work that we do. Change is inevitable (and