What elements of project delivery would your organization see the most benefit from? As the world is changing and evolving, organizations are always looking for ways
Project and Portfolio Management – The Evolution
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“…everything that can be invented has been invented.” Unsubstantiated quote attributed to Charles Duell, Commissioner of the U.S. Patent Office, 1899 Having spent some
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Fairly often, I like to walk around my neighborhood in west suburban Chicago. There is an interesting array of single family homes with pleasant scenery and nice yards.
Groupon and NetSuite; Selecting the Right Technology for the Fastest Growing Company in History
A few years ago, TSI was selected to assist Groupon who, at the time, was generating around $100-200 million in revenue, exclusively in "deal of the day" online
How Leaders Look at Process – 4 Questions to Ask Yourself
As you can imagine, most of our clients do not engage us if their processes or their customer experience is stellar. For these situations, process and customer
25 Years Later – Is the Discipline of “Process Reengineering” Still Relevant in 2016?
A few weeks ago, I was talking with a distinguished executive working in financial services about the types of projects we are working on. After I covered a brief
Why a Positively Memorable Customer Experience (CX) Matters
Let me tell you about a few of my recent "1st World" problems: A few months ago I was in Montreal checking in a hotel (part of a major chain) at about 10 PM. The
What is the Forgotten Dimension of Hiring a Consultant?
Organizations who are in the market to hire a consultant approach this process in a myriad of different ways. From organization to organization, this process may range
7 Questions to Keep your Organization Relevant
7 Questions to Keep your Organization Relevant Graduation is in the air – hopefully you can feel it too. I’m guessing if we try really hard, we can remember all the