How READY and CAPABLE is YOUR organization to change? "Readiness" for change is rarely looked at, yet is one of the most important critical success factors for a
Culture Change 101
Why Helping Is So Hard? By Dan Feely, TSI President and Managing Partner Last month, I had an opportunity to go to the great city of Duluth, Minnesota to watch my
The Challenges of Digital Transformation
Why Digital Transformation and Major Systems Implementations are So Hard to Get Right. By Dan Feely, TSI President and Managing Partner Maybe you are like I am and
Happy Anniversary to TSI
It's hard to believe that just 27 short years ago, we decided to "hang the shingle" with the name Transforming Solutions, Inc., on it. So given the occasion, I thought I
Trending – Wrapping Up With The Top Trends of 2021
As we wrap up 2021, we want to say thank you for your continued engagement with us at TSI. We feel so fortunate that we had the opportunity to partner with many
Selecting Your Institution’s Next CRM: A Look at Your Advancement System Needs
Wow, a lot has changed in the world of Higher Education (and nonprofits) CRM. In particular for those institutions seeking to begin the process of selecting and
What Making Pizza has Taught Me about Process Transformation (and organizational change management)
About five years ago, I had a 'Eureka' moment about one of my favorite topics – Pizza. I thought that building an outdoor pizza oven off my back patio, would be a
How to Create Lasting Cultural Change Within Your Organization
For decades, Transforming Solutions Inc. has helped organizations define how their people perform critical work via our process improvement projects. These processes
Why Culture Change is so Elusive (and What You Can Do)
Nearly every executive that I get a chance to have candid discussions with admits that she or he wishes they could simply wave a magic wand and automatically change the
Level Up – Design an Amazing Customer Experience
I was speaking to a colleague who runs operations for a large service provider that serves the hospitality industry last week. He lamented "now that our business is