We hear from quite a few organizations that they've erred when it comes to hiring a consultant. Don't worry - you're not alone. It's hard to find the right consultant
Thinking About Your “Next Generation” CRM?
Wow, a lot has changed in the world of Higher Education (and nonprofits) CRM, particularly for those institutions seeking to begin the process of selecting and
Assessing your Technology Landscape in 2021 to Transform Digitally and Organizationally
2020 showed us that those organizations that have not properly addressed their technology and digital infrastructure paid a significantly larger price when the pandemic
What is a PMO (Project Management Office) or ePMO?
Learning about, creating, or maturing a PMO (or Enterprise PMO) can be confusing as there is a plethora of available content about types of PMOs or when and how to
Developing and Implementing Next-Generation Processes and Technology
The Archdiocese of Chicago: Managing the people, process, and technology of an implementation TSI was selected for several projects at The Archdiocese of Chicago.
The Forgotten Dimension of Hiring a Consultant
Organizations who are in the market to hire a consultant approach this process in a myriad of different ways. From organization to organization, this process may range
Planning for a Better 2018
What's on your project horizon? Please give a warm welcome to Senior Managing Director, Alan Goeke, as he joins the TSI team! Al comes to TSI with over 35 years of
Hand-picked HBR articles, training materials, and more from TSI
October, 2017 We all know that as the holiday season fast approaches, so do performance and financial pressures. Whether you're rushing to create your 2018 budget, or
Is Customer Experience your true Unfair Advantage?
Below, you'll find information about our upcoming Customer Experience workshop in September, an excerpt from TSI's own Ryan Evers' latest blog on Critical Factors of
Who Has Made a Difference in Your Career?
So, I’m feeling a bit nostalgic in early June as Memorial Day has passed by so quickly and with recent poignant graduation speeches still in my main memory. This makes