Telecommunications and Utilities

Be a telecommunications or utilities industry leader by having world-class processes surrounding developing, marketing, managing, and billing for your new and existing products and services.

Overview

For over 20 years, TSI has worked in the Telecommunications and Utilities Industry with a wide variety of growth-oriented, mid-sized telecom and utility providers. We typically begin by assessing part or all of an organization that feels they have areas of inefficiency or inconsistent results. We also help envision a future that leverages people, processes, and technology in a manner that enables opportunities to gain a competitive advantage within the Telecommunications and Utilities Industry.

Helping telecom and utility organizations improve their speed to market, optimize their supply chain and improve other internal processes is where TSI helps our clients make the greatest gains.

Telecommunications and utilities consultants on the ground understanding a process.

What We Do

TSI couples our Telecommunications and Utilities Industry consulting expertise with our tested methodology to successfully assess and improve the organization’s people, processes, and technology. We work to gain a clear understanding of your current state processes, organizational objectives, and ideal future state. We then use this, combined with the context of the Telecommunications and Utilities Industry knowledge to develop a customized set of actions and recommendations that will facilitate the achievement of those stated goals. These recommendations are actionable, measurable, and most importantly in this industry, sustainable.

TSI typically starts engagements with a rapid assessment of the area or areas that are of the greatest importance. We tailor our services with Telecommunications and Utilities Industry challenges in mind to help you address the most challenging needs while leveraging and facilitating your vision for success and key differentiators. When we begin our projects, we team with our clients to identify pain points and gain a clear understanding of the elements (products, processes, technology and people) that are working well and those that need improvement. Then we will help you clearly define your future state and develop a strategy that will move your organization forward. Lastly, we help you execute the strategy so the vision becomes a reality.

Our Solutions

The following are the most frequent service areas we employ to help our Telecommunications and Utilities Clients:

Strategic Planning

Business Process Improvement

Organizational Change Management

Technology Assessment and Strategy

Software Evaluation and Selection

Customer Experience (CX)

Our Top Rated Telecommunications Consultants

Dan Feely

Kyle Glick

Robin Leckinger

Joe Lanasa

Our Clients Results

#Fast-Growing Corporation

Groupon and NetSuite; Selecting the Right Technology for the Fastest Growing Company in History

TSI helped to develop the mantra of “Groupon Speed” and, as related to this project, developed a sense of results-orientation with the notion of “good now is better than perfect later”.

Read the Case Study

#FAST-GROWING CORPORATION

19% Below Budget for ERP solution

Learn how TSI worked with the Leadership Team of a fast-emerging innovator in Biotech to define a strategic direction and priorities that enabled a rapid and affordable investment in enterprise systems.

Read the Case Study

TSI worked with us to complete a strategic technology assessment, which included the difficult task of coordinating and articulating our vision and strategy for new technology. The project was a great success: they ensured that everyone participated in the process, that all voices were heard, and that deliverables were on-time and distributed to all participants for thoughtful feedback. On a day-to-day basis, TSI was enthusiastic and dedicated to our work, always demonstrating that our success is their success. They have acted as key advisors to me and as coaches for the entire project team. We so enjoyed working with the TSI team and hope to continue to do so in the future.

Sarah Barr

Senior Director, Analytics and Business Intelligence • The University of Chicago

Transforming Solutions, Inc. proved to be very adept in creating strategic and practical approaches to our complex improvement project. They gathered data efficiently and effectively, creating buy-in amongst our faculty and staff as they did so. Dan and Alan did this by spending a considerable amount of time on our campuses working directly with groups of our staff and faculty. Ultimately, TSI presented us with a detailed process map of our communications, identified key areas for productive improvement, and worked with us to tailor their final recommendations to our specific needs. The team of TSI does the job and does it well.

Pete Chidester

PhD • Eastern Arizona College

TSI staffs their project teams with high quality, knowledgeable, skilled, and dedicated individuals, assuring you that your initiative will be a success!

CFO

California State University – SLO

TSI joined the UF team at an important inflection point. We were in the very early stages of asking ourselves what ‘next’ looked like for our fundraising program and what technology ecosystem would be required to actualize it. Dan and his team led us through an extensive planning and preparation process that set us up for success in the implementation of our new CRM and the associated platforms. In the planning and preparation phase, we worked with Dan to develop visioning statements, create a roadmap, and secure funding.

Heather Greig

Assistant Vice President • University of Florida Advancement

I really enjoyed working with TSI, particularly, I loved the way you ran the brainstorming sessions early on, which can sometimes be extremely disorganized if not done right. I respect and admire your ability and instinct to facilitate discussions and to tease out useful information. I believe your success is a result of natural ability, and lots of hard work and preparation. I’d love to stay connected and to serve as a resource if I can be of value to the things you do.

Information Technology Services Leader

University of Illinois

FAQs about Telecommunications and Utility Services

What does a telecommunications consultant do?

Our telecom consulting team works to gain a clear understanding of your company’s current state processes, organizational objectives, and ideal future state. We then use this, combined with the context of the Telecommunications Industry knowledge to develop a customized set of actions and recommendations that will facilitate the achievement of those stated goals. These recommendations are actionable, measurable, and most importantly in this industry, sustainable. For more information on sustainability in this industry, click here.

Telecommunications and utility consulting fees

Our fees are very competitive in the telecommunications consulting market place. We start our projects with an estimate of our fees and have an outstanding track record of completing our work within our estimated ranges.

Does TSI provide telecommunications Consulting?

Yes, significantly. And, in recent months we have successfully adapted our fact-finding and analysis techniques so that we can work in a remote manner. We continue to have great success engaging our stakeholders so they provide their input while feeling heard.